privacy and terms
What Matière Média inc. does with your information, on matieremedia.com and in the client portal, in plain language.
What we collect
On the website
What you enter in a form (name, email, company, message) and your newsletter subscription. Anonymous browsing data, if you accept analytics cookies.
In the client portal
Your name, your email, the files and text you upload, your comments and your approvals, with their date and time.
Why
To respond to your request, produce and run your campaign, follow up when a step is waiting on you, and show you your results. No reselling, ever.
Where and for how long
In our management and production tools (HubSpot, Google Drive, Asana, Frame.io). Your campaign files are kept for 12 months after the end of the campaign, then deleted.
Your rights
To access your information, or have it corrected or deleted, write to the person in charge of the protection of personal information at Matière Média: Judith Fetzer, judith@matieremedia.com.
Client portal terms of use
Accepted when you first log in.
Your approvals have a deadline
If a script or an edit isn't approved in time, we'll follow up with you. After the deadline you choose, the version is approved by default, so the air date isn't missed.
Two rounds of changes are included
Per script and per edit. Beyond that, we'll discuss it with you.
Once in production, everything is locked
The brief, the scripts and the approved deliverables no longer change. Before each shoot, you can make changes up to 2 days before.